Shipping policy

Thought process
Thought process

Here's a digital-only shipping policy for tranceproducer.co.uk — paste it into Settings → Policies → Shipping policy in Shopify:

Shipping Policy

All products sold at tranceproducer.co.uk are digital downloads — nothing is physically shipped, so there are no shipping costs, ever.

How you receive your order

As soon as your payment is confirmed, you'll receive an email with your download link(s). This usually arrives within a few minutes. You can also access your downloads from your order confirmation page.

Haven't received your download?

Check your spam or junk folder first — download emails occasionally end up there. If it's still missing after 30 minutes, contact us via the contact page with your order number and we'll sort it quickly.

Download issues

If a link expires or a file won't download, get in touch and we'll re-send it at no charge.

Physical delivery

We do not offer physical delivery of any product. No customs fees, import duties, or delivery delays apply to any purchase.